Eligibility for Refund
- Refunds are available for products returned within Saasty days of purchase, provided they are in their original condition, unused, and in the original packaging.
- Digital products or services may be non-refundable unless otherwise specified at the time of purchase.
- Items marked as "Final Sale" or "Non-Refundable" are not eligible for a refund.
Refund Process
- Initiate a refund, contact our customer service team at [email/contact info] with your order details.
- Once your return is approved, we will provide instructions for shipping the item back to us. Return shipping costs are the responsibility of the customer unless the item was damaged
- Upon receipt and inspection of the returned item, we will notify you of the approval or rejection of your refund
Refund Method
- Approved refunds will be processed using the original payment method. It may take up to Saasty business days for the funds to appear in your account, depending.
- Once your return is approved, we will provide instructions for shipping the item back to us. Return shipping costs are the responsibility of the customer unless the
Exchanges
- We do not offer direct exchanges. To exchange an item, return the original product for a refund and place a new order for the desired item.
Late or Missing Refunds
- If you haven’t received a refund after the expected processing time, first check with your bank or credit card provider. If you’ve done this and still have not received your refund, please contact us at [email protected]. +01870475767
- If you receive a damaged or defective product, please contact us immediately at [email protected]. +01870475767 We will arrange for a replacement or refund, including covering the return shipping costs.
International Orders
- Refunds for international orders will be processed according to the same policies, but additional shipping costs, customs fees, or duties may not be refundable